Frequently Asked Questions
Everything you need to know about your favorite streetwear and sneakers.
Are all the products sold on Crepdog Crew authentic?
Yes, authenticity is our top priority. Every item undergoes a rigorous multi-step verification process by our team of experts before it is listed for sale.
How long will it take for my order to be delivered?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days.
What is your return and exchange policy?
We offer a 7-day return policy for most items, provided they are in original, unworn condition with all tags and security seals intact.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.
Can I track my order status?
Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package's journey in real-time.
Do you have a physical store I can visit?
Yes, we have flagship experience stores where you can browse our collection in person. Please check our 'Store Locator' page for addresses and timings.